案例分析大赛作品

A Case of Marketing

Diretions: Please read the following case, then write a summary and a case analysis report. In the first task, you should summarize the case. In the second task, you are required to identify the issue the manager/key person faces, apply appropriate theories to make a detailed analysis of the issue, and deliver a reasonable solution.

Company Profile (MicroFridge.com)

Description: Market leader of combination refrigeration/microwave appliances for away-from home living environments. The division offers its proprietary line of MicroFridge® products that utilize innovative Safe Plug® technology. Safe Plug is a patent pending power management system which enables the combination appliance to operate using one plug and a maximum electrical draw of 13 amps. The newest feature of the MicroFridge® product is a Dual Outlet Charging Station. These 2 outlets, located on the front of the microwave are engineered to power up personal electronic devices that draw 4 amps or less. The company backs its product with an industry leading 10-year warranty for commercial market applications.

MicroFridge® sells its products through several distributors in the academic, military, hotel and motel, and office markets.

Mr. Bob Bennett, the inventor and founder, incorporated MicroFridge at the end of 1987 with capital from his own resources. By 1989, he persuaded 17 distributors with a total of 170 sales representatives, to carry the product. He placed an initial order with Sanyo for 3,500 units at $270 eah and sold them to the distributors at $319 on 30-day terms, financcing the float with trade credit at 1% plus four points over prime from a Korean trading company. Sales, however, were very disappointing, and the units sat in distributors’ warehouses.

In 1998, with annual sales over $25 million, he sold the business for approximately one year’s sales to Mac-Gray, an operator of ard- and coin-operated laundry rooms in multiple housing facilities(NYSE:TUC), which continues to run it as a separate division.

Markets served: Academic, Government, Hospitality, Healthcare/Senior Living, Office/Industrial, Consumer

Key Differentiators: Recognized leader in refreshment center market; Experience in vertical markets and distribution channels; Pioneer in design and use of new materials.

A Case of Marketing

Diretions: Please read the following case, then write a summary and a case analysis report. In the first task, you should summarize the case. In the second task, you are required to identify the issue the manager/key person faces, apply appropriate theories to make a detailed analysis of the issue, and deliver a reasonable solution.

Walmart, Metro Withdraw Maggi From Wholesale Stores in India

 (Press Trust of India | Updated: June 04, 2015)

 

Walmart and Metro AG have withdrawn Nestle's Maggi noodles from their wholesale stores in India in the wake of food safety issues pertaining to the brand.

 

The move follows country-wide probe against the 'two-minute' instant food brand for alleged presence of lead and taste enhancer monosodium glutamate (MSG) beyond permissible limits.

 

"Given our utmost focus on 'food safety' and ongoing concerns around this product, we have withdrawn the Maggi 2-minute noodles from our shelves across all 20 Best Price Modern Wholesale stores till further clarity from FSSAI and State Food safety authorities," Walmart Spokesperson told PTI.

 

He further said: "We have been in constant touch with our vendor partner Nestle, who we understand are working very closely with government authorities regarding sampling of 'Maggi 2-minute noodles'. We have also been supporting the authorities for random sampling of the product."

 

Germany-headquartered Metro AG has also discontinued Maggi sales in its 18 cash and carry stores across the country.

 

Comments from Nestle India could not be obtained as email query to the company spokesperson remained unanswered.

 

The move comes a day after retail chains led by Future Group and consumer cooperative society Kendriya Bhandar stopped selling Maggi noodles across their stores.

 

 "In the interest of consumer sentiment and concerns, we have taken Maggi noodles off the shelves from all our stores for the time being. We will wait for more clarity from authorities to take any further course of action," a Future Group spokesperson said.

 

Modern retail outlets like Big Bazaar run by the Future Group contribute a large chunk of sales for FMCG firms, including Nestle.

 

The Future Group has 570 stores in 243 cities across different formats under brands such as Big Bazaar, Easy day, KB's and Nilgiris.

    

Likewise, consumer cooperative society Kendriya Bhandar also withdrew Maggi noodles from its 130 stores in and outside Delhi.

 

While Reliance Retail did not comment, sources said the company will have to follow order, at least in Delhi where the state government has banned the instant noodles.

 

"Moreover, the company will follow what competition is doing as fast as the Maggi issue is concerned and may not sell Maggi in other states as well till the controversy is over," a source said.

 

Nestle's Maggi noodle has been at the centre of a raging storm after UP FDA tests found higher than stipulated levels of lead and MSG in it. 

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